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Common queries answered

Frequently asked Questions

When you place an order with us, we ship directly from Japan, this process can take up to 50 days to reach the UK. 

We accept returns if the goods are unopened and returned in the original shipment box.

Please contact us with a new address via the contact us form.

As of 2021 Anime Figures UK is only shipping inside the UK mainland.

Shipments up 10kg will be shipped as one package.

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